DAMAGE, WARRANTY & CONFLICT
EQUIP37 provides support in the unfortunate event of damage or warranty claims related to fitness and physiotherapy equipment. We can also leverage our extensive experience and network in case of potential disputes concerning service, maintenance, and execution.
We prioritize your interests, drawing from over a decade of experience in the industry with similar cases, broad expertise, and a relevant network to achieve the best possible outcome for our clients. EQUIP37 offers its services for the majority of brands of professional fitness equipment.
If you’d like more information and want to discover if we deliver our services in your region, please get in touch for an informal discussion.
DAMAGE
When a damage event occurs, such as fire, water, or user-related damage to your fitness equipment, there’s a lot to deal with. It’s good to have a partner by your side who can provide relief and think ahead.
We document the (consequential) damage and assess what’s necessary to get your equipment back into operation as quickly as possible and at what cost.
WARRANTY
Warranty claims can be challenging to assess, and often it’s the supplier’s acceptance or rejection that determines the outcome. What if you have a different opinion? How do you determine who is right and what you’re entitled to?
EQUIP37 assesses your case and supports you in reaching the correct outcome.
MEDIATION
In any industry, business relationships can unintentionally become strained, sometimes due to a single aspect that escalates. EQUIP37 can serve as a third party to assist in resolving these disputes, with a focus on service and support related to fitness and physiotherapy equipment.
We objectively and factually assess the situation and its progression, aiding in finding a resolution. We also offer the option of drafting and monitoring an improvement plan.
SCHEDULE AN APPOINTMENT
Curious about what we can do for you and if we deliver our services in your region? Together, we’ll explore how we can support you.
WHY CHOOSE EQUIP37
- Extensive knowledge of service and maintenance in the Fitness & Wellness industry.
- We understand what aligns with usage within your business environment.
- Experienced with pricing and market alternatives.
- Extensive international network.
- Initial discussions are always without obligation.